Shipping policy

Collection
Free collection by appointment from our showroom at 412 Heidelberg Road, Fairfield VIC 3078. Please collect within 7 days of purchase unless we've agreed otherwise in writing. Storage fees may apply after that.

Delivery
We deliver to most of Australia using trusted couriers and furniture movers. We don't currently deliver to Tasmania, and delivery to Western Australia and the Northern Territory is by quote, so please contact us. Outside our delivery zones? Email sales@enjoy-seconds.com.au for a quote. Smaller items usually arrive within 7 days, larger items within 7–14 days. Delivery is to the kerb unless otherwise agreed. Upstairs delivery and installation are available for an extra charge.

Your delivery is insured
Every delivery we arrange is insured through our courier partners. If your item arrives damaged, please photograph it and email us within 48 hours of delivery. We'll handle the claim with the courier and, depending on the issue, repair or replace the item, or offer store credit.

If you arrange your own courier
If you book your own courier or transport, the item is your responsibility once it leaves our showroom.